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GENERAL AND SPECIAL TERMS AND CONDITIONS OF USE OF THE CHARENTES TOURISM MEDIA LIBRARY AND ITS PARTNERS

Last update: June 12, 2023

The Media Library of Charentes Tourisme and its partners brings together the funds of Charentes Tourisme, the Tourist Office of the Ile d'Oléron and Marennes basin, the Tourist Office of La Rochelle, The Tourist Office of Aunis Marais Poitevin, the Tourist Office of Saintes and Saintonge, the Tourist Office of South Charente, the Tourist Office of Vals de Saintonge, the Tourist Office of the Ile de Ré. Each fund is managed separately by each of the partners.

The purpose of these General Terms and Conditions of Use is to define the terms and conditions of general use of the Media Library and specific to each fund, by the user. They are concluded between Charentes Tourisme and/or its partners and the user.

User = Internet user creating an account and/or logging on and using the Charentes Tourisme and/or its partners Media Library website.

By accepting these General Terms and Conditions of Use, the user acknowledges and accepts that he or she is subject to compliance with all their terms and conditions.

These General Terms and Conditions of Use are expressly subject to the provisions of the Intellectual Property Code.

Access to the data in the Media Library is reserved solely for persons whose purpose is to promote the attractiveness and the tourist and economic development of the Charentes.

Photographs, videos and any other documents obtained via the Media Library may not, under any circumstances, be used for commercial purposes or for display. In order to do so, it is advisable to contact the author to obtain specific authorisation. The user undertakes to use the data obtained solely for the use mentioned and to indicate the relevant credits, in due and proper form.

Any total or partial representation of this site and its contents, by any process whatsoever, without the express prior authorisation of Charentes Tourisme and/or its partners is prohibited and would constitute an infringement punishable by articles L. 335-2 and following of the Intellectual Property Code.

ACCESS TO THE MEDIA LIBRARY AND USER ACCOUNT

Links to access funds from :

Any user can access the Media Library, by creating an account, under the following conditions:

Account creation

The user must make a registration request by filling in all the fields of the form provided for this purpose and by accepting the General Terms and Conditions of Use of the Media Library. The creation of an account will only be effective after validation by Charentes Tourisme and/or its partners of the registration request.

Charentes Tourisme and/or its partners reserve the right to refuse any registration request of its choice, without reason and with notification to the user concerned.

When creating his or her account, the user will have to inform the category of user to which he belongs. The extent of the rights granted to the user on the content varies according to the category of user to which he belongs.

If Charentes Tourisme and/or its partners validate a user's registration request, the account of this user will be created and the user will receive by e-mail a registration confirmation, which will then allow him or her to access the content concerned.

Charentes Tourisme and/or its partners reserve the right to close any account whose information provided by the user concerned would appear to be erroneous, incorrect or expired.

Account information

The login and password are personal to the user concerned.

In order to respect the confidentiality of the identifier and password, the user undertakes not to transmit, for any reason whatsoever, to any third party his or her identifier and password and undertakes to immediately notify Charentes Tourisme and/or its partners in case of proven or suspected loss and/or theft of its elements.

In the event that the user loses his or her password, he or she is invited to click on the link "Forgot your password". His or her password will then be sent to him or her by email to the address given for his or her login as soon as possible.

The user is free to modify his or her information at any time by navigating in the "My Account" section.

The user is solely responsible for all the information he or she fills in on his or her profile when creating an account.

The user remains solely responsible for any damage that he or she may suffer or cause due to inaccurate, incomplete, and/or misleading information that he or she provides when creating an account or if his or her information is not updated. Charentes Tourisme and/or its partners can in no way be held liable in this regard.

USE OF DATA FROM THE MEDIA LIBRARY AND OBLIGATIONS OF THE USER

The visuals presented on the sites www.mediatheque.charentestourisme.com, photos.ile-oleron-marennes.com, mediatheque.larochelle-tourisme.com, mediatheque.aunis-maraispoitevin.com, photo.saintes-tourisme.fr, mediatheque.sudcharentetourisme.fr, mediatheque-valsdesaintonge.charentestourisme.com, mediatheque.iledere.com are exclusively reserved for the illustration of all or part of the destination of Charentes in tools and communication media paper and digital distributed free or in press articles. Are systematically excluded the uses for commercial editions (postcards, commercial advertisements, posters...) and posters with purchase of space, which will have to be the subject of a separate negotiation with the photographer.

Charentes Tourisme and/or its partners reserve the right to refuse any request for the loan of data, in particular by virtue of the specific copyrights and specifications described in these General Terms and Conditions of Use.

The user undertakes to mention in all cases, in visible characters and attached to each image, the name of the author of the image concerned as well as the name of the structure that provides this image :

© photographer’s name - Charentes Tourisme
© photographer’s name - île d'Oléron Marennes Tourisme
© photographer’s name - La Rochelle Tourisme
© photographer’s name - Aunis Marais Poitevin
© photographer’s name - Saintes Tourisme
© photographer’s name - OT Sud Charente
© photographer’s name - Vals de Saintonge Tourisme
© photographer’s name - Destination Ile de Ré

In addition, the user undertakes to respect all the indications and restrictions specified in the captions of the photographs appearing on the Media Library site.

Charentes Tourisme and/or its partners hold rights of use on the photographs made available. However, they assume no responsibility for any recourse, prosecution, claim or request from any person, particularly with regard to the right to the image of an extra, the production, reproduction, publication, telecommunication and distribution to the public by the user, one or more photographs that he or she has cropped or otherwise modified.

Any manufacture of duplicate photographs by the user or by third parties is strictly prohibited.

It is strictly forbidden to modify, in any way whatsoever, the photographs, videos and any document that will be downloaded, unless prior agreement has been made with Charentes Tourisme and/or its partners and written permission has been obtained from them.

The user undertakes in particular not to distort or undermine the integrity of the data to which he or she has access and also undertakes not to exploit all or part of this data in a context that would notably (but not exhaustively) harm Charentes Tourisme and/or its partners, the authors and/or persons associated with this data.

Downloading and/or viewing rights are granted on a personal basis to the user, who has been identified by the account creation and/or download request form.

The data (photographs, videos and other documents) obtained via the Media Library must only be used in compliance with the rights that have been granted, for the use mentioned.

In particular, it is forbidden for the user to retransmit to anyone or to republish the photographs he or she has downloaded. All transfers, retrocessions, rentals or loans, to a third party, whether in return for payment or free of charge, are forbidden unless written permission is obtained from Charentes Tourisme and/or its partners.

The user warrants to Charentes Tourisme and/or its partners that he or she will use the data in accordance with these terms and conditions, and that in the event of any non-conforming or prohibited use, he or she warrants to Charentes Tourisme and/or its partners against any recourse, suit or claim.

PROOF OF PUBLICATION

The user undertakes to send proof of publication to the structure whose funds he or she uses, either to :

  • Charentes Tourisme with sending:
    • For a publication: a minimum of one copy free of charge, to the following address: for the attention of the person in charge of the Media Library - Charentes Tourisme - 21 rue d'Iéna - CS 82407 - 16024 Angoulême - France.
    • For a web page: from the deep link(s) where the visuals are located to: mediatheque@charentestourisme.com
  • Oléron Island and Marennes Basin Tourist Office with sending:
    • For a publication: a minimum of one copy free of charge, to the following address: for the attention of Sylvain Breffy - Office de Tourisme Marennes Oléron - 22 rue Dubois Meynardie - 17320 Marennes - France.
    • For a web page: from the deep link(s) where the visuals are located to: numerique@marennes-oleron.com
  • La Rochelle Tourisme & Evènements with sending:
    • For a publication: a minimum of one copy free of charge, to the following address: for the attention of the person in charge of the Media Library - La Rochelle Tourisme & Evènements - Quais Louis Prunier - BP 3106 - 17033 La Rochelle Cedex 1
    • For a web page: from the deep link(s) where the visuals are located to: mediatheque@larochelle-tourisme-evenements.com
  • Aunis Marais Poitevin Tourist Office with sending:
    • For a publication: a minimum of one copy free of charge, to the following address: for the attention of the person in charge of the Media Library - Office de Tourisme Aunis Marais Poitevin - 200 rue de la Juillerie - 17170 Ferrières
    • For a web page: from the deep link(s) where the visuals are located to: marie.choucq@aunis-maraispoitevin.com
  • Saintes Tourisme with sending:
    • For a publication: a minimum of one copy free of charge, to the following address : for the attention of the person in charge of the Media Library - Office de Tourisme de Saintes et de la Saintonge - 2 place Saint Pierre - 17100 Saintes - France.
    • For a web page: from the deep link(s) where the visuals are located to: accueil@saintes-tourisme.fr
  • South Charente Tourist Office with sending:
    • For a publication: a minimum of one copy free of charge, to the following address: for the attention of the person in charge of the Media Library - Office de Tourisme du Sud Charente - 8 place du Champ de Foire - 16390 Aubeterre-sur-Dronne
    • For a web page: from the deep link(s) where the visuals are located to: mediatheque@sudcharentetourisme.fr
  • Vals de Saintonge Tourisme with sending:
    • For a publication: a minimum of one copy free of charge, to the following address: for the attention of the person in charge of the Media Library - Charentes Tourisme (Vals de Saintonge Tourisme) - 21 rue d'Iéna - CS 82407 - 16024 Angoulême - France.
    • For a web page: from the deep link(s) where the visuals are located to: mediatheque-valsdesaintonge@charentestourisme.com
  • Destination Ile de Ré with sending:
    • For a publication: a minimum of one copy free of charge, to the following address: for the attention of the person in charge of the Media Library - Office de Tourisme Destination Ile de Ré - Rue des Embruns - 17580 Le Bois-Plage-en-Ré - France.

DURATION, UPDATING AND TERMINATION OF GENERAL TERMS AND CONDITIONS

Duration

These General Terms and Conditions of Use are concluded for an indefinite period of time as of their acceptance by the user.

Termination

The user may terminate these General Terms and Conditions of Use at any time and without notice by deleting his or her account and/or by stopping using the Media Library.

In the event of non-compliance by a user with one or more of the obligations of the present General Terms and Conditions of Use and without prejudice to any applicable civil and/or criminal sanctions due to any violation of third party rights that this user may incur, Charentes Tourisme and/or its partners reserve the right to terminate immediately, by operation of law, and without prior formal notice, the present General Terms and Conditions of Use with the user and consequently to remove the access of this user to the Media Library, including immediately suspending or closing his or her account and preventing access to the user concerned, without prejudice to any damages that Charentes Tourisme and/or its partners may claim.

Updating and evolution of the General Terms and Conditions of Use

Charentes Tourisme and/or its partners reserve the right to modify all or part of these General Terms and Conditions of Use at any time without notice.

Users will then be notified by a pop-up in order to validate the new General Terms and Conditions of Use.

Charentes Tourisme and/or its partners will notify the user of the modifications made to the present General Terms and Conditions of Use as soon as they are put online on the Media Library, by e-mail or via the Media Library.

In case of refusal to accept the new General Terms and Conditions of Use, the user has a period of twenty-four (24) hours from the date of notification to inform Charentes Tourisme and/or its partners by email.

In the event that the user has not notified his or her disagreement within the above-mentioned period, he or she will be deemed to have accepted the modifications, and any use by the user of the Media Library will be governed by the new General Terms and Conditions of Use.

GENERAL REGULATION ON DATA PROTECTION (GDPR)

The General Regulation on Data Protection, a new EU wide regulation, came into force on 25 May 2018. Personal data is "any information relating to a natural or identifiable person". An "identifiable natural person" is any "natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more elements specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity".

The personal data that the user will have to provide to Charentes Tourisme and/or its partners in order to respond to requests for details or information in connection with the opening of an account will be collected and treated with the strictest confidentiality and will only be used in the management of the Media Library. Particulary, Charentes Tourisme and/or its partners undertake to respect the confidentiality of e-mail messages sent by means of electronic messaging.

The user has the right to access and rectify information concerning him or her, which can be exercised at any time. To do so, the user may send a written and signed request, proving his or her identity, depending on the fund concerned to which he has subscribed:

  • Charentes Tourisme:
    • By post: Charentes Tourisme - 21 rue d'Iéna - CS 82407 - 16024 Angoulême - France
    • By email: mesdonnees@charentestourisme.com
  • Oléron Island and Marennes Basin Tourist Office:
    • By post: Office de Tourisme Marennes Oléron - 22 rue Dubois Meynardie - 17320 Marennes - France
    • By email: numerique@marennes-oleron.com
  • La Rochelle Tourisme & Evènements:
    • By post: La Rochelle Tourisme & Evènements - Quais Louis Prunier - BP 3106 - 17033 La Rochelle Cedex 1 - France
    • By email: data@larochelle-tourisme-evenements.com
  • Aunis Marais Poitevin Tourist Office:
    • By post: Office de Tourisme Aunis Marais Poitevin - 200 rue de la Juillerie - 17170 Ferrières - France
    • By email: marie.choucq@aunis-maraispoitevin.com
  • Saintes Tourisme:
    • By post: Office de Tourisme de Saintes et de la Saintonge - 2 place Saint Pierre - 17100 Saintes - France
    • By email : accueil@saintes-tourisme.fr
  • South Charente Tourist Office:
    • By post: Office de Tourisme du Sud Charente - 8 place du Champ de Foire - 16390 Aubeterre-sur-Dronne - France
    • By email: mediatheque@sudcharentetourisme.fr
  • Vals de Saintonge Tourisme:
    • By post: Charentes Tourisme (Vals de Saintonge Tourisme) - 21 rue d'Iéna - CS 82407 - 16024 Angoulême - France
    • By email: mesdonnees@charentestourisme.com
  • Destination Ile de Ré:
    • By post: Office de Tourisme Destination Ile de Ré - Rue des Embruns - 17580 Le Bois-Plage-en-Ré - France
    • By email: mediatheque@iledere.com

INTELLECTUAL PROPERTY - DATA RIGHTS

The objective of the Media Library is to contribute to the attractiveness and tourist development of the Charentes. If a user considers that any element of the data infringes his or her intellectual property rights or his or her image rights, it is his or her responsibility to notify Charentes Tourisme and/or its partners.

Charentes Tourisme and/or its partners undertake to immediately remove from the Media Library and/or to make inaccessible any part of the data that would infringe copyright and/or the right to a person's image and/or economic rights, as notified to it.

RESPONSIBILITIES, GUARANTEES AND EXCLUSIONS

The user understands and accepts that access and/or use of the Media Library is given to him or her as it is. As such, Charentes Tourisme and/or its partners give no guarantee as to the suitability of the Media Library, including data, to the user's needs, and the user is solely responsible for ensuring that the use of the Media Library, including data, is in accordance with his or her needs.

Charentes Tourisme and/or its partners give no guarantee of continuity of the Media Library and reserve the right at any time, without notice or formal notice, nor indemnity, to temporarily or permanently suspend access to the Media Library for any reason of its choice, and to make at any time to the Media Library all modifications and improvements they deem necessary, without notice or formal notice.

The Media Library can be accessed using a login and password, except in cases of force majeure, events beyond the control of Charentes Tourisme and/or its partners and/or the host, possible breakdowns and/or maintenance interventions and/or updates necessary to ensure the proper functioning of the services.

Charentes Tourisme and/or its partners undertake to implement all the means at their disposal to ensure a good quality of access to the Media Library and to ensure the feasibility and speed of putting the data made available online.

The user declares that he or she is aware of and accepts the characteristics and limits of the transmission of information via the network, as well as the costs for his or her own connection.

Charentes Tourisme and/or its partners cannot guarantee the absence of anomalies in the input and/or display on screen and/or on paper when editing.

Furthermore, it is the user's responsibility that the technical characteristics of the hardware, software and browsers he or she uses allow him or her access to the Media Library under good conditions, and to take all appropriate measures to be protected from contamination by possible viruses.

The user expressly acknowledges that the responsibility of Charentes Tourisme and/or its partners can in no way be held liable, for any reason whatsoever, for any direct and/or indirect damage resulting from a virus, fraudulent intrusion by a third party, loss of data and/or programs, interruption of connection, a server failure, an electrical problem, access times to the Media Library, difficulties encountered by the user during connection, consultation and/or downloading, inaccuracy, indexing error(s), delay in putting online and/or any other anomalies (without this list being exhaustive).

APPLICABLE LAW, LANGUAGE OF THE CONTRACT, COMPETENT COURT

These General Terms and Conditions of Use are governed by French law.

The reference language for the interpretation of the texts, data and these General Terms and Conditions of Use is French.

In the event of a dispute arising from the interpretation, execution or termination of these General Terms and Conditions of Use which cannot be amicably agreed with Charentes Tourisme and/or its partners, the latter will be submitted to the competent courts.